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Excellence in Outsourcing

DRM Phone Pros, Inc. is the premier South East call center, located in North Carolina, and managed by some of the most experienced and successful call center managers in the U.S. with vast experience in increasing clients' profits, decreasing clients' expenses, and building ultimate customer experiences.

Whether you need inbound; telesales, customer service, or technical support, or you need outbound; telesales or telemarketing, our; call center representatives, supervisors, trainers, quality assurance, and managers work hard to make sure that your campaign consistently produces quality results.

We believe that the most important qualities of a great call center outsourcer are training and quality assurance and that is why we stride to take both farther than anyone else.

Our clients never feel like they are out of the loop since they are given the ability to view their representatives via live video through the Internet, monitor live calls, and receive detailed daily reports.

Regardless of where your calls are handled now, We can reduce your call center expense, increase your revenues, and increase customer loyalty.

Satellite TV Sales
Inbound---> Sales
Inbound---> Customer Service
Inbound---> Technical Support

Outbound---> Appointment Setting
Outbound---> Lead Generation
Outbound---> Collections

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